Privacy Policy – SUUNTO

Website Terms of Use

Welcome to the official soundcore Taiwan website! The official soundcore Taiwan website (hereinafter referred to as "this website") is operated by ZHI XUAN Technology Co., Ltd. To protect your rights, please read the following terms and conditions of service in detail before using the various services provided by this website:

1. Acknowledgment and Acceptance of Terms:

Our company provides various services (hereinafter referred to as "the Services") of the official soundcore Taiwan website to users based on these Terms of Use. By starting to use the Services, you acknowledge, understand, and agree to accept all content of these Terms of Use. Our company will provide the Services to you in accordance with the aforementioned terms, the laws of the Republic of China, and internet usage rules or customs, but reserves the right to modify them at any time. If the aforementioned terms are amended, our company will provide an explanation on the homepage of this website or by posting an announcement, without individual notification to members. If you do not agree to the changes, please stop using this website. If you continue to use the Services provided by this website, it will be deemed that you have read, understood, and accepted the amended content, and agree to update the contract between us with the amended content.

If you are under twenty years old, you should only use or continue to use the Services after your parent (or guardian) has read, understood, and accepted all content. When you use or continue to use the Services of this website, it is presumed that your parent (or guardian) has read, understood, and agreed to accept all content.

2. Protection of Personal Data

Our company will protect your personal data in accordance with the Personal Data Protection Act of the Republic of China and relevant laws and regulations, as well as the soundcore Taiwan official website's personal data protection policy statement. By using the Services or registering as a member, you agree that our company may collect, process, and utilize the personal data you provide, including within our company's affiliated enterprises.

3. Member Registration Obligations

To use the various services provided by this website, you agree to the following:

  • Provide your true, complete, and up-to-date information in accordance with the forms and prompts displayed during registration or when providing services on this website, and not register or use the Services under the name of a third party. If there are any changes to your personal data, you agree to update it at any time and maintain the timeliness of your personal data.
  • If the information you provide is untrue, incomplete, or outdated, our company has the right to suspend or terminate your membership directly without prior notice to you, and you will not be able to enjoy part or all of the Services.
  • Please carefully assess your needs before placing an order. If you have any product questions, you can contact customer service at: 0800-828-772.

4. Member Account, Password, and Security

You must properly set, maintain, and safeguard your member account and password. For example, log out and close your browser promptly when you finish using the services of this website, and never disclose your member account password or personal data on any public webpage. If you leak your member account, password, personal data, or payment information, and a third party has the opportunity to use it, you must bear full responsibility for the actions of that third party.

If your member account password is stolen or there is any security issue, please notify our company immediately. Upon receiving your notification and confirming that your account password has been misused, our company will immediately suspend the processing of transactions generated by that account and subsequent use.

5. Information Provision and Data Acquisition

You confirm that all data you upload, input, or provide to this website has been legally authorized by the right holder for use (hereinafter referred to as "authorized use," such as reproduction, public broadcast, public transmission, adaptation, distribution, public display, etc.), and you can sublicense the aforementioned rights to a third party. When you upload, input, or provide data to this website, it is deemed that you agree to our company obtaining authorized use and having the right to sublicense the aforementioned rights to others. In addition, you guarantee that the content of the authorized use does not infringe upon any third party's intellectual property rights. If there is any infringement that causes damage to our company, you undertake to compensate our company for such damage.

When you connect to this website, our company will obtain your webpage browsing history as information related to your interests and preferences. This information includes the URL you entered before accessing this website, browser type, or your IP address. If you do not wish to provide this information, simply do not send a "cookie." However, you may not be able to use some website functions or services normally as a result.

(Regarding cookies: This website will send a text file called a "cookie" to the storage device of your computer, which will be kept by our company. Through this "cookie," you can avoid re-entering your password when repeatedly accessing the website. However, our company can also track your browsing history through this.)

6. Child and Adolescent Protection

Internet use by children and adolescents (referring to those under 18 years old, hereinafter the same) has become a trend. Through the internet, they can acquire various knowledge, broaden their horizons, and enhance their competitiveness. However, there is also much content unsuitable for children or adolescents, such as pornography, violence, etc. To protect the physical and mental health of children and adolescents and to prevent infringement of their privacy, parents (or guardians) should fulfill the following obligations:

  • Review whether each website has a privacy policy to protect personal data before deciding whether to agree to provide relevant personal data. Remind children and adolescents not to easily disclose any information about themselves or their family (such as name, address, phone number, credit card number, etc.), and not to meet with online friends alone or accept gifts from them.
  • Carefully choose websites suitable for children and adolescents to browse. When children under the age of twelve go online, parents should accompany them throughout. For adolescents over twelve but under eighteen, parents should consider whether to give their consent before they go online.

When children and adolescents provide personal data or browse this website, they should also obtain the consent of their parents (or guardians). To inquire about or delete personal information registered by users of this website under the age of eighteen, please contact our company. However, if the aforementioned children and adolescents have used or accepted the Services, and their parents (or guardians) have not promptly expressed their objection on this website or to our company, it shall be deemed that their parents (or guardians) have consented to their use of this website or acceptance of the Services from the beginning.

7. Suspension of Services

Our company guarantees to maintain the normal operation of this website in a manner and with technology that can be reasonably expected at the time. However, in the event of the following circumstances, our company has the right to suspend, terminate, or refuse to provide all or part of the Services without prior notice to you. You understand and agree that our company shall not be liable for any direct or indirect damages caused to you as a result:

  • When necessary relocation, upgrade, maintenance, or construction of the electronic communication equipment of this website is carried out;
  • When there is a sudden malfunction of electronic communication equipment;
  • When the electronic communication services applied for by our company are stopped for any reason, and services cannot continue to be provided;
  • When a user violates government laws or these Terms of Use;
  • When information displayed by the Services is incorrect, or is falsified, altered, deleted, or captured, or the system cannot operate normally due to reasons beyond our company's control;
  • When this website displays defamatory, insulting, personal attacks, other content that violates public order and good morals, or other situations that our company deems necessary to stop or interrupt the Services;
  • When our company is unable to provide the Services due to force majeure factors such as natural disasters or incidents.

8. Disclaimer

This website is provided to you for use based on its existing content, functions, and current status at the time of providing the Services. Unless explicitly stated otherwise (e.g., product warranty responsibilities), our company or its partners do not provide any implied warranty. You understand and agree that our company and its partners shall not be liable for any indirect, incidental, consequential, or punitive damages you may incur.

9. Intellectual Property Rights

The software or programs used by our company on this website and for these Services, and all content on the website, including text, images, files, information, data, website structure, website screen arrangement, web design, etc., unless explicitly indicated by our company, are legally protected intellectual property rights held by our company or their original right holders, including copyrights, trademarks, patent rights, trade secrets, and other proprietary technologies. No one may use, reproduce, modify, adapt, publicly broadcast, publicly transmit, distribute, publish, publicly display, or perform reverse engineering, decompilation, or disassembly without authorization. Except as permitted by law, anyone wishing to cite or reproduce the aforementioned webpage content, software, programs, etc., must obtain prior written consent from our company or its original right holders in accordance with the law. Anyone who violates this agreement shall bear all legal responsibilities themselves, and our company may also claim damages in accordance with the law.

10. Member Services and Rights

(1) Protection of Personal Data

For the personal data registered or retained by members, our company and its service partners will utilize it within the necessary scope of the announced specific purposes, take appropriate security measures to protect it, and handle it in accordance with the personal data file security maintenance plan designated by the competent authority. For details, please refer to the soundcore Taiwan official website's personal data protection policy statement.

(2) Member Rights

After you become a member of this website, this website will provide the following exclusive member rights based on the member data you provide, however, our company reserves the right to modify them:

  1. Order confirmation and shipping notification.
  2. Sending of member birthday gifts.
  3. Notifications for member-exclusive shopping discount coupons, bonus points, shopping credits, and approaching expiration dates.

(3) Newsletter and EDM Distribution

After you become a member of this website, it is deemed that you have agreed that our company, its affiliated enterprises, or service partners may irregularly send newsletters or related messages about products, services, or promotional activities (such as EDMs) to the email address you registered. If you wish to subscribe, unsubscribe, or modify the content of your newsletter or product message subscription, you may apply at any time on this website.

11. Download Restrictions

Any software you download from this website is a copyrighted product owned by our company or its partners. The use of the software is subject to the terms of the user license agreement (hereinafter referred to as "License Agreement") attached to or loaded with the software. Unless you have read and accepted the terms of the License Agreement, you may not download or install any software with or containing the License Agreement. Furthermore, except for cases explicitly authorized in the License Agreement, you may not commit acts infringing copyright such as reproduction, distribution, or public transmission. If you do not agree to the terms of the License Agreement, please stop downloading, installing, or using the software immediately. When you download, install, use, or continue to use the software, it is deemed that you have read, understood, and agreed to all the terms of the License Agreement.

12. Links to Third-Party Websites

This website may provide links to other webpages or internet resources, which may lead you to websites operated by other operators (hereinafter referred to as "third-party websites"). The links to these third-party websites are provided solely for your convenience. If you click on these links, you will leave this website. Our company has no obligation to review such third-party websites, is not responsible for controlling such third-party websites, and is not responsible for such third-party websites (or products, services, or content obtained through these websites). Therefore, our company neither endorses nor makes any representations about any information, software, products, or materials provided by these third-party websites, or any results caused by the use of the aforementioned content. If you decide to access any third-party websites linked to this website, you do so entirely at your own risk.

13. Statement of Entrustment by this Website

The domain of this website is operated by ZHI XUAN Technology Co., Ltd., including the handling of the Services of this website, such as logistics (order processing, product delivery, 7-day cooling-off period, returns and exchanges), financial flow (invoice issuance, payment collection and payment), customer service (consultation, complaints, transaction disputes), and other related matters.

14. Liability for Damages

If you violate relevant laws and regulations, the member terms, or the website terms of use, causing damage or expenses to our company or its affiliated enterprises, employees, trustees, agents, and other assisting parties (including but not limited to attorney fees and litigation costs incurred during the proceedings), you shall be liable for damages and pay related expenses.

15. Notification Obligation and Termination of Membership

When you use the Services, if you provide incorrect or false information for member login or registration, swipe a credit card without the cardholder's permission, maliciously return goods not due to defects in the goods themselves, continuously claim issues unrelated to the Services and products to our company or partner customer service, have not used the Services for an extended period, or otherwise violate these Terms of Use, the purpose of this website, the spirit of member services, or the principle of good faith, our company may suspend, terminate, or refuse to provide membership and all other services. You understand and agree that when our company terminates your member services in accordance with these Terms of Use or the announcements on this website, your consent is not required, and our company shall not bear any obligations or responsibilities to you or any third party.

Electronic documents may be used as the method of communication between our company and you regarding the Services. When our company notifies you of relevant information, it will be sent to the email address you have stored in the member center of this website. If your email address changes, you should immediately log in to this website to update it and maintain the accuracy, timeliness, and completeness of your email address and other personal data at all times. If the message sent by our company cannot be received due to an incorrect, outdated email address, or other reasons not attributable to our company, it shall be deemed that our company has completed the delivery of the notification.

16. General Terms

  • If all or part of these Terms of Use are invalid, it shall not affect the validity of other valid terms.
  • The interpretation and application of these Terms of Use, and all disputes related to these Terms of Use or this website, shall be governed by and construed in accordance with the laws of the Republic of China, and the Taiwan Taipei District Court shall be the court of first instance with jurisdiction.
  • The failure of our company or its partners to exercise or enforce any right or provision of these Terms of Use shall not be deemed or construed as a waiver of such right.
  • You agree that your member account is non-transferable, and your member account or membership rights will terminate immediately when you voluntarily terminate your membership or when your membership is terminated due to a violation of the terms of this website.
  • The headings of these Terms of Use are for convenience only and have no legal or contractual effect.

 


soundcore Taiwan Official Website Personal Data Protection Policy Statement

Our company places great importance on the privacy rights of members and users. Our company commits to abiding by the rights and obligations stipulated by relevant laws and regulations such as the "Personal Data Protection Act." When you use the various services provided by this website, we will inform you of our company's purpose and scope of use for personal data in accordance with the law, and help you understand how our company collects, processes, and utilizes your personal data.

1. In accordance with Article 8 of the Personal Data Protection Act, the relevant notification matters are:

(1) Company collecting personal data: ZHI XUAN Technology Co., Ltd.

(2) Purposes of personal data collection:

  1. 040 Marketing;
  2. 063 Collection, processing, and utilization of personal data carried out by non-government agencies in accordance with legal obligations;
  3. 069 Contract, quasi-contract, or other legal relations;
  4. 090 Consumer and client management and services;
  5. 098 Commercial and technical information;
  6. 129 Accounting and related services;
  7. 135 Information (telecommunications) services;
  8. 136 Information (telecommunications) and database management;
  9. 137 Information security and management;
  10. 148 Online shopping and other e-commerce services;
  11. 152 Advertising or commercial behavior management;
  12. 157 Investigation, statistics, and research analysis;
  13. 173 Other government agencies' supervision and management of their respective industries.

(3) Categories of personal data collected:

  1. C001: Identifiers of individuals. Such as name, address, work address, home phone number, mobile phone number, correspondence and household registration address, email address, etc.
  2. C002: Identifiers of financial assets. Such as bank account numbers and names, credit or debit card numbers, other personal numbers or accounts, etc.
  3. C011: Personal description. Such as age, gender, date of birth, etc.
  4. C038: Occupation.
  5. C052: Qualifications or skills. Such as educational qualifications, etc.
  6. C061: Current employment status. Such as job title, etc.
  7. C093: Financial transactions. Such as payment amounts, payment methods, transaction records, etc.
  8. C102: Agreements or contracts. Such as related to transactions, commercial, legal, or other contracts, agencies, etc.

(4) Period and scope (including region, recipients, and methods) of personal data utilization:

  1. Period: From the date you apply to become a member of this website, or from the date you participate in various activities held by this website; until the date you apply to terminate or our company terminates your membership, or the expiration date specified in the rules of various activities on this website.
  2. Region: Republic of China and the regions where our company, relevant business partners (such as suppliers, logistics providers, and other assisting parties or agents), and service areas are located.
  3. Recipients: Our company, its affiliated enterprises, and relevant business partners.
  4. Methods: Utilization of personal data through written or verbal means such as the internet, email, mail, and telephone.

(5) Rights you can exercise against our company and methods:

  1. Types of rights to exercise: Inquiry or request for viewing, request for providing a copy, request for supplementation or correction, request for cessation of collection, processing or utilization, and request for deletion.
  2. Methods of exercising rights: You can request to exercise the above rights by contacting customer service on this website.
  3. Our company will fulfill the above obligations in accordance with the law after confirming your identity. However, in the following circumstances, our company may refuse your request for inquiry, viewing, or providing a copy in accordance with the law:

　 (1) Hindering national security, diplomatic and military secrets, overall economic interests, or other significant national interests.

　 (2) Hindering the performance of statutory duties by government agencies.

　 (3) Hindering the significant interests of the collecting agency or a third party.

  1. In any of the following circumstances, our company may refuse your request for deletion, cessation of processing, or utilization of personal data:

　 (1) When necessary for our company to perform its business.

　 (2) When you have given written consent.

(6) You have the right to choose whether to provide personal data. However, if you do not provide it, you will not be able to use all or part of the functions of this website, nor will you be able to use the Services or participate in various activities held by this website.

2. Privacy Protection Policy

Our company values corporate social responsibility. When you register, input, or upload valuable personal data to this website, it signifies your trust in this website and our company. Our company commits to adhering to the following matters regarding the personal data you provide:

(1) Unless your consent is obtained, our company will never disclose personal data collected, processed, or utilized through this website and marketing activities to any third party other than our company's affiliated enterprises and service partners. However, this restriction does not apply if our company is legally required to provide it (e.g., to prosecutor's offices, courts, etc.).

(2) For personal data registered or retained by members, our company and its service partners will utilize it within the reasonable and legal scope of specific purposes in accordance with this privacy policy and take appropriate security measures to protect it. However, this restriction does not apply in any of the following circumstances:

  1. Explicit legal provisions.
  2. For the promotion of public interest.
  3. To avert a threat to the life, body, freedom, or property of the party concerned.
  4. To prevent significant harm to the rights and interests of others.
  5. With the written consent of the party concerned.

(3) For the purpose of providing various services of this website, marketing activities, market research, statistical analysis, or for providing you with personalized services or value-added services, you agree that our company and its affiliated enterprises and service partners may record, save, and utilize the data and records you provide or generate on this website, and may provide your data and records to affiliated enterprises or relevant business partners. At the same time, without disclosing personal data, our company may publish or use its statistical data and analytical data.

(4) Information security matters:

To enhance your peace of mind and trust, our company will protect the personal data you provide with the following security measures:

  1. Security control and maintenance:

(1) When members or users register, input personal data, or conduct online transactions through this website, appropriate security mechanisms (such as SSL mechanisms) should be used to encrypt the data before transmission to ensure that confidential data is not easily intercepted or utilized by others.

 (2) All acquired personal data will be built into our company's internal database, and the scope and permissions for personal data use will be clearly defined.

(3) If a member or user inquires about or changes personal data by phone or email, our company will only respond after relevant authentication and confirmation, to ensure the rights and interests of members and users.

  1. Equipment security management:

(1) Daily backup operations are performed to back up all data to a backup host.

(2) Antivirus software is installed, and regular scans are performed to provide members or users with a safer web browsing environment.

(3) Firewalls are installed to prevent illegal intrusion, damage, or theft of data, protecting the rights and interests of users.

(4) Computer equipment storing personal data is regularly maintained.

  1. Establish a personal information protection consultation window:

Those with questions about personal data security protection mechanisms are welcome to contact our company.

  1. To protect the security of your personal data, please cooperate with the following to prevent improper disclosure of your personal data on the user side:

   (1) If you store personal data on your personal computer hard drive, you should set a boot password or implement related security protection measures, such as encryption, on your personal computer.

   (2) Your member account, password, and personal data should be kept confidential, not shared with others, and the password should be changed periodically to prevent theft or misuse by others.

(3) When using public computers or public network services, it is recommended that you do not store your member password, and you should log out of the usage page immediately after using the Services, and not leave personal data on the computer display screen.

 (5) Other Personal Data Protection Statements

  1. Our company only processes personal data within the scope of legitimate specific purposes, and when collecting, processing, and utilizing personal data, it respects the rights and interests of the parties concerned, minimizing the processing and utilization of personal data only within the specified purposes.
  2. Personal information is processed according to appropriate and legal procedures and methods.
  3. The aforementioned security measures ensure the safety of all member and user personal data, and absolutely respect their rights to personal data, including access to their personal data.

3. Revisions to the Privacy Policy

Our company manages and utilizes personal information in accordance with relevant laws and regulations of the Republic of China. To more effectively implement personal information protection, our company may revise its privacy policy at any time, and we encourage you to regularly review the content of the privacy policy. When updated, we will publish an announcement on this website.

4. Others

This Privacy Statement is effective immediately upon its publication on the webpage.